Privacy Policy
This Privacy Policy describes how ZAZALAND COUNTER collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.
Device Information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify, Google, Facebook, and ShoutOut.
Order Information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and—when in line with the preferences you have shared—provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify, shipping automation software ShipStation, logistics team Safer Products, LLC, and analytics providers Facebook & Google.
TEXT MARKETING NOTIFICATIONS
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
Minors
The Site is not intended for individuals under the age of 18 or 21, depending on your region’s regulations.
We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store.
We may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising through Facebook, Google, the Network Advertising Initiative, or the Digital Advertising Alliance.
Using Personal Information
We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfillment, and keeping you informed about new products, services, and offers.
Lawful Basis (GDPR)
If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:
Your consent
Performance of a contract
Compliance with legal obligations
Protection of vital interests
Public interest tasks
Legitimate interests that do not override your rights
Retention
We retain your Personal Information unless and until you ask us to erase it.
Automatic Decision-Making
We engage in limited automated decision-making to prevent fraud, including temporary denylists of IP addresses and credit cards associated with repeated failed transactions.
Your Rights
GDPR
EEA residents have the right to access, correct, update, erase, or port their Personal Information.
CCPA
California residents have the right to know, access, correct, update, or delete their Personal Information and may designate an authorized agent to submit requests.
Cookies
We use functional, performance, advertising, and social media cookies to optimize your experience. Cookies may be persistent or session-based and may last between 30 minutes and two years.
You can manage cookies through your browser settings, though blocking cookies may affect site functionality.
Do Not Track
We do not alter data collection practices in response to “Do Not Track” browser signals.
Changes
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.
Contact
For questions, complaints, or requests regarding this Privacy Policy, contact us by email or mail: hey@zazalandmenu.com
62 Northeast 167th Street
Miami, FL 33162
United States
Last updated: December 16, 2020
If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.
